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What the data says about EI in HR
The results show the HR sector was somewhat higher in Emotional Intelligence (EI) than most other job sectors; in particular they scored strongly on interpersonal aspects of EI such as valuing others, empathy, and connecting with others. However, alongside this strength was a tendency for this sector to be more submissive or benevolent, have lower self-confidence, be less assertive, and over-trusting.
This may impact on the HR sector’s capacity for progressing to senior leadership roles that expand their strategic influence within organizations. For example, research shows that the HR sector has a strong appreciation for the benefit that EI can bring to organizations (90% of respondents) yet has had far less success at including EI within their organizations’ development programs (30% of respondents).
"Emotional Intelligence is the missing link that turns personality into effective performance."