The impact of Emotional Intelligence in the workplace
The world of work is changing.
It is becoming more virtual, diverse, and dispersed, with an ever-greater need for improved leadership capability. The World Economic Forum predicts that 42% of current core skills will be outdated by 2022, and that, ‘Emotional Intelligence (EI), leadership, and social influence will see an outsized increase in demand'.
According to a management survey by the Roffey Park Institute, there is a leadership gap at work, with organizations falling short in meeting their present and future leadership needs.
For example, less than one-fifth of managers (17%) report that their organization has the leadership and people skills to take advantage of AI (Artificial Intelligence); nearly one in three managers (31%) do not believe that their leaders and managers are able to engage and facilitate collaboration across generations; and almost half (49%) do not believe that the management in their organization has the skills needed to effectively manage virtual teams.
This whitepaper covers:
- The business need for EI
- Understanding and measuring EI
- Does EI predict job performance?
- Does EI support engagement at work
- Can EI enhance well-being?
- Is EI important for leadership?
- What is the added value of EI?
- Can EI be developed?
- EI - a present and future priority
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...the question today is less about whether EI adds value, but more about where and how EI can add most value.