The world of work is changing.

     It is becoming more virtual, diverse, and dispersed, with an ever-greater need for improved leadership capability. The World Economic Forum predicts that 42% of current core skills will be outdated by 2022, and that, ‘Emotional Intelligence (EI), leadership, and social influence will see an outsized increase in demand'.

    According to a management survey by the Roffey Park Institute, there is a leadership gap at work, with organizations falling short in meeting their present and future leadership needs.

    For example, less than one-fifth of managers (17%) report that their organization has the leadership and people skills to take advantage of AI (Artificial Intelligence); nearly one in three managers (31%) do not believe that their leaders and managers are able to engage and facilitate collaboration across generations; and almost half (49%) do not believe that the management in their organization has the skills needed to effectively manage virtual teams.

    This whitepaper covers:

    • The business need for EI
    • Understanding and measuring EI
    • Does EI predict job performance?
    • Does EI support engagement at work
    • Can EI enhance well-being?
    • Is EI important for leadership?
    • What is the added value of EI?
    • Can EI be developed?
    • EI - a present and future priority 

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    Impact of EI in the workplace cover

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    ...the question today is less about whether EI adds value, but more about where and how EI can add most value.